25home FurnitureReviews of 25home.com

The customer service was great, they responded to all e mails and calls. They were on point about everything I asked. My couch was in stock it shipped very fast. Everything was affordable but the quality is top notch. I even recommend them to someone right after I made my purchase and they bought a couch too! Great company

I was updated every step of the way during the shipping process. I was even given a courtesy text 30 mins before the delivery truck arrived. The gentleman that delivered the loveseats were prompt and professional. The loveseats actually look better than the photos. I’ll definitely continue to order from 25home!

The sofa is of excellent quality, very comfortable, and definitely worth it.

Nicest sofa i ever had

I needed to place a replacement order for a pillow cushion for my sandwich couch. My customer service representative was immediately prompt and helpful in understanding and ordering the pillow I needed.

Great customer service, everything arrived and looked just like the pictures. Would recommend to anyone.

My experience with 25home has been excellent. Prompt replies to emails and consistent communication during the shipping process was impressive. However, the delivery of my sandwich couch took way more time than I expected. One reason I ordered the couch was the promise of "ships within 3 days" on the website. I waited a long time for the couch, but it arrived just as pictured and described. I love the color and the feel of the leather. It is well made and beautiful. It is definitely a couch made for lounging, with deep seats and very soft cushions. Because it is very low, I requested some 3 inch legs and they arrived quickly. I have low back problems and the cushions are soft, providing little support where I need it, so I am considering purchasing a set of the firm cushions to customize it. My communication with the representatives about this has been thorough and top-notch. I would caution anyone buying the couch to keep all the original packaging in case you are considering a return. It is always a risk when you buy a couch you have not actually sat on, this company strives to make the experience positive and easy.

25Home Furniture is Wonderful! We saw the Sandwich Couch-Camel at an AirBnB we stayed at for a month and loved it. Since we had been looking for a couch of our own for a while, we reached out to 25Home. I talked with Tomas and he was super knowledgeable and patient to all my questions. We have 2 kids and a big Labrador dog, so it was important that the couch be easy to clean and tough without having to sacrifice softness and comfort. This Sandwich couch is perfect. Tomas led me through the buying process easily. The couch was delivered as promised and after 3 months of non stop use by our family and the dog, it has not only stayed in perfect condition, but become our coziest, favorite place to hang out together. We also purchased the matching ottoman and love it with the couch as well. Customer service was great all around. Joanna was very helpful with a phone call and emails to explain how to clean the couch and when our couch was coming and pillows were arriving. The delivery company was very courteous as well. I would definitely recommend 25Home, their service and their furniture.